FAQs

What types of products do you offer?

Found Your Next specializes in innovative skincare and dental care solutions. Our product range includes items such as the 7-Color LED Light Therapy Face Mask for skin rejuvenation and Coconut Oil Whitening Teeth Strips for effective teeth whitening.

How do your products provide professional-grade results?

Our products are designed to deliver salon-quality results in the comfort of your home. For instance, the 7-Color LED Light Therapy Face Mask utilizes advanced light therapy technology, which has been shown to improve skin texture and tone, while our Coconut Oil Whitening Teeth Strips effectively remove stains and brighten teeth through a scientifically formulated whitening process.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. You will need to provide proof of purchase. Please note that all returns are subject to approval by our supplier.

How long does shipping take?

Typically, orders are shipped within 2-3 business days, and you can expect delivery within 7-12 business days from the order date. However, during high volume periods, there may be slight delays.

Can I track my order?

Yes, once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number. This allows you to monitor the status of your delivery.

What should I do if my order arrives damaged?

If you receive a damaged item, please contact the shipment carrier to file a claim. It is important to save all packaging materials and the damaged goods for the claim process.

Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

How can I contact customer support?

You can reach our customer support team via email at support@foundyournext.shop or by Live Chat. We are here to assist you with any inquiries or concerns you may have.